I didn’t use a CRM before starting with Pipedrive, our job was quite comfortable with our own system. But we had many clients in the funnel and I wasn’t able to keep in contact with all of them, many went lost along the process. When I realised it, I decided we then needed a digital solution. Here easyCRM has really helped us in clarify what we could achieve with a designed CRM for our sales process. In Italy there are not many Expert in Pipedrive, luckily Antonio can speak good italian. Thank you Antonio.