
What is CRM? Answered by “Handbook of CRM”

CRM problems and solutions: CRM overrated

CRM and ERP integration. Native with Firmao.

As CRM experts we develop a structured approach with your team to plan your CRM project for the best result.
Organizations that aim to enhance the success rate of their CRM projects may benefit from CRM experts know-how: we make any CRM challenge easier.
easyCRM went above and beyond in helping us transfer the CRM system. Two things stood out to me was their willingness to work through the many challenges that arose during the process and at the same time deliver a great customer experience.
We engaged easyCRM for implementing a brand new tool. We required support in migrating our CRM. Someone to set up the system using all functions we needed. The onboarding process and the data architecture went very well, easyCRM has enabled us for a smooth transition.
We finally realised how little benefit the CRM was to us. Salesforce can be great but also very complex and we haven’t really use all features. We asked easyCRM to design and implement a new CRM in Pipedrive, and migrate data from Salesforce. It was a great move! Now the CRM is much easier and designed around our sales process.
All I can say is WOW!!!! easyCRM took a very complex CRM and made the entire thing super easy to understand for me and my team. He project managed the entire thing and would not stop until each and every one of us was satisfied. I think anyone struggling with CRM may benefit of their service.
Before easyCRM support, I was prone to mix-up things and contacts a bit, as there were simply too many things to follow up at the same time.
Now I use their suggestions and the new tool that make sure reminders and deadlines are in place, deals are properly followed. As a result my agenda is now a well organised set of information. It is of course not just the tool, but the unique blend of expertise that easyCRM deliver on top of the technology.
We were very happy with all aspects of the project – you have always been available for us, incredibly flexible and pleasant, you made what is a structured and detailed set of tasks much more enjoyable than it could have been. Your expertise in having an answer for every question is very clear. I’m very glad we chose you to help us with this project and look forward to the next phase if you agree to keep working with us!
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